Refund Policy

Last updated: July 6, 2026

30-day returns

Your satisfaction comes first. If you change your mind, you have 30 days after delivery to return any item for a full refund — no questions asked.

Return conditions

To be eligible for a return, your item must be:

• Unused and in its original condition
• In its original packaging
• Accompanied by the order number

How to start a return

Email us at support@bayrims.com with your order number and the reason for return. We will reply within 24 hours with the return instructions. Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us with a photo within 48 hours of delivery. We will send a free replacement immediately — you keep the original item, no return needed.

Refunds

Once your return is received and inspected, your refund is issued to your original payment method within 5–10 business days. You will receive a confirmation email as soon as it is processed.

Late or missing refunds

If you have not received your refund after 10 business days, first check with your bank or card provider — processing times vary. Still nothing? Contact us at support@bayrims.com.

EU customers — right of withdrawal

In accordance with EU consumer law, customers in the European Union benefit from a 14-day right of withdrawal from the date of delivery, without justification. Our 30-day policy extends this legal right.